We are a small team. We reply to every email within two business days. If it is urgent, please put URGENT in the subject line — we triage those first.
Operated by Vertex Legacy Limited, a company registered in England and Wales.
Email the right team
General
hello@caresyndicate.aiAnything that does not fit the boxes below — demos, partnerships, press.
Support
support@caresyndicate.aiHelp with your account, onboarding, timesheets, or statements.
Billing
billing@caresyndicate.aiQuestions about invoices, self-billing, plan tiers, or fees.
Compliance
compliance@caresyndicate.aiIR35, CEST, DBS, right-to-work, CQC evidence — anything compliance related.
Privacy
privacy@caresyndicate.aiData protection, subject access requests, and any UK GDPR matter.
Security
security@caresyndicate.aiReport a vulnerability or suspected security incident. We aim to acknowledge within one business day.
Contract queries, subpoenas, and any other legal matter.
Help for contractors
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Book a demo
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